Privacy Policy

We respect your privacy and explain here what data we collect, why we collect it, and how we protect it.

Last updated: 26 October 2025

Who We Are

TradeProbe Venture Private Limited ("TradeProbe") provides trading analytics and education. We comply with applicable Indian law including the IT Act/SPDI Rules, and the DPDP Act 2023 to the extent in force.

Scope

This notice covers our websites, apps, and services. It explains the personal data we process, the purposes, sharing, retention, and your available choices.

Data We Collect

We collect account info (name, email, phone), usage and device data, and optional broker data you connect for analytics. Payments run through Razorpay—we do not store card numbers; tokenization and PCI compliance are handled by them.

Lawful Bases

We process data for contract performance, legitimate interests (security, analytics), legal obligations (tax/KYC if applicable), and with consent for marketing or optional integrations.

How We Use Data

We deliver and personalize features, process payments, secure and improve the platform, and communicate service updates. You can opt out of marketing anytime.

Sharing & Processors

We do not sell personal data. We use vetted processors for hosting, analytics (e.g., PostHog), support, and payments (Razorpay). Data is shared only to provide the service or comply with law.

International Transfers

Some processors may store or process data outside India under contractual and technical safeguards that protect your information.

Retention

We keep data while you use the service and as required by law. When no longer needed, we delete or de-identify the data in a reasonable timeframe.

Your Rights

You may request access, correction, deletion, or withdraw consent where relied upon. Contact our grievance officer to exercise these rights.

Cookies

We use cookies for sign-in, preferences, and analytics. You can manage cookies in your browser or via our banner when shown.

Security

We apply reasonable technical and organizational controls like encryption in transit, access controls, and monitoring. No method is fully secure online.

Children

Our services are for adults 18+ only. We do not knowingly collect children's personal data.

Changes

We may update this notice; a new "Last updated" date will indicate the current version. Significant changes will be highlighted.

Contact & Grievance

Email: support@tradeprobe.comPhone: +91 9525704536Address:
TRADEPROBE VENTURE PRIVATE LIMITED
C/O ASHA DEVI, CHITARPUR MAIN ROAD,
Chittarpur, Chitarpur, Ramgarh - 825101, Jharkhand.