Privacy Policy
Last updated: November 14, 2024
Your Data is Safe
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Personal Information:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
Usage Information:
- Trading patterns and preferences
- Device information and IP address
- Browser type and operating system
We use the information we collect to provide, maintain, and improve our services, as well as to protect our users and comply with legal obligations.
- To provide and deliver the services you request
- To send you technical notices and support messages
- To respond to your comments and questions
- To analyze usage trends and improve our platform
- To detect, prevent, and address fraud and security issues
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures:
- Bank-grade 256-bit SSL encryption
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
- Two-factor authentication (2FA) support
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Essential Cookies
Required for the platform to function properly
Analytics Cookies
Help us understand how users interact with our service
Preference Cookies
Remember your settings and preferences
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations and protect rights
- In connection with a business transaction (merger, acquisition)
You have certain rights regarding your personal information:
Access and Correction
You can access and update your personal information through your account settings
Data Portability
You can request a copy of your data in a structured, machine-readable format
Deletion
You can request deletion of your account and associated data
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@tradeprobe.com
Data Protection Officer: dpo@tradeprobe.com
Address: TradePROBE Financial Technologies Pvt Ltd, Mumbai, India